Technical Support

If you have trouble while taking the test (i.e. you cannot submit an answer, the test will not load properly, etc.)

• Make sure your computer satisfies the minimum requirements to take the test. Look at the table under the "All other Higher Education course products" section at http://www.aleks.com/support/system_requirements.
• Check out the troubleshooting page: http://www.aleks.com/support/troubleshooting.
• You can also browse the FAQs at http://www.aleks.com/faqs.
• If this still does not resolve your problem, fill out the support form at http://support.aleks.com/assess_placement/ to have an ALEKS support staff member contact you; or, contact them at: (800) 258-2374 and be sure to ask for the placement department.

If you have a question/problem before taking the test (i.e. it says you are not eligible to take the test or some of your information is missing) please contact Mrs. Erica Bagwell, ebarnas@clemson.edu.